Opret dine AI-agenter, og opsæt dem til succes. Hvis du ønsker en forenklet oplevelse, skal du bruge det automatiserede Salesforce Go-værktøj til at guide dig gennem hele opsætningen og få dig i gang. Hvis du støder på problemer med automatiseringen, kan du fuldføre processen manuelt.
EditionsHeading
Tilgængelig i: Lightning Experience
Tilgængelig i: Enterprise, Performance, Unlimited og Developer Edition med Field Service and Foundations eller Einstein 1 Field Service Edition eller Agentforce 1 Field Service Edition.
Opsæt kundeinitieret planlægning for Field Service manuelt i den nye Agentforce Kundeinitieret planlægning implementeres ved brug af Field Service Scheduling-agenten. Du kan bruge enhver understøttet meddelelseskanal eller Forbedret chat. Almindelige anvendelsessituationer omfatter at tillade kunder at interagere med agenten direkte i forskellige kanaler eller at tillade leverandører og interne medarbejdere, der ikke har direkte adgang til organisationen, at interagere med agenten via Partner Community.
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