Consentire a Agentforce di inviare promemoria ai clienti sui loro appuntamenti imminenti per ridurre le assenze e far risparmiare tempo ai lavoratori mobili. I clienti possono quindi continuare la conversazione con Agentforce se devono spostare o annullare l'appuntamento.
| Disponibile nelle versioni: Lightning Experience |
| Disponibile in: Enterprise Edition, Performance Edition, Unlimited Edition e Developer Edition con Field Service e Foundations. Disponibile anche con Einstein 1 Field Service Edition o Agenteforce 1 Field Service Edition. |
Per impostazione predefinita, i promemoria degli appuntamenti automatici funzionano come descritto qui. Tuttavia, è possibile configurare la soluzione in base alle proprie esigenze.
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