Permita que a Agentforce envie lembretes aos seus clientes sobre os próximos compromissos para reduzir as ausências e poupar tempo dos trabalhadores móveis. Os clientes podem então continuar a conversa com a Agentforce se precisarem reagendar ou cancelar o compromisso.
| Disponível em: Lightning Experience |
| Disponível em: Edições Enterprise, Performance, Unlimited e Developer com Field Service e Foundation. Também disponível com Einstein 1 Field Service Edition ou Agentforce 1 Field Service Edition. |
Por padrão, os lembretes de compromisso automatizados funcionam como descrito aqui. No entanto, você pode configurar a solução conforme suas necessidades.
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