Use Agentforce Scheduling Supervisor View in the New Agentforce Builder for Field Service
To make sure Field Service scheduling operations run smoothly, monitor live
conversations between AI agents and customers.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and
Developer Editions with Field Service and Foundations, or Einstein 1 Field
Service Edition or Agentforce 1 Field Service Edition.
Note Agentforce Scheduling Supervisor View is available only when the Field Service Managed
Package is installed.
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