Extend Context Definitions with Custom Fields

Extending a context definition involves three steps: creating the custom field on the source object, extending the standard definition to include a mapping for the new field, and selecting the extended definition in Salesforce Go.

• Create a Custom Field on the Source Object
  Create the custom field on Service Appointment, Interaction, or both objects before mapping it in the context definition.
• Extend a Standard Context Definition
  Extend the UnifiedSchedulingContext standard context definition to add mappings for your custom fields.
• Select the Extended Context Definition in Salesforce Go
  After extending and activating the context definition, select it as the active definition for Unified Scheduling object mapping.