Extend a Standard Context Definition

Extend the UnifiedSchedulingContext standard context definition to add mappings for your custom fields.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions

User Permissions Needed
To extend a standard context definition:	Workforce Scheduling Manager

From Setup, in the Quick Find box, enter Context Definitions, and then select Context Definitions.
Confirm that Context Service Settings and Unified Scheduling is turned on.
Select the Standard Definitions tab.
Click the dropdown arrow next to the definition you want to extend (for example, UnifiedSchedulingContext), and then select Extend.
Enter a unique name for the extension and set an Effective From date.
Select the Custom Definitions tab, and then open the new definition.
Select the Map Data tab.
Edit an existing mapping or create a new mapping to link custom fields to context attributes.
1. Select the custom field from the Service Appointment or Interaction object.
2. Map it to a custom attribute in the definition.
Save the mapping and mark it as Default.
Return to the Custom Definitions tab, click the dropdown for the definition, and then select Activate.

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