Monitor resource schedules and manage appointments across service territories from a
centralized timeline view.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions
User Permissions Needed
To use the Scheduling Console:
Workforce Scheduling Manager
Click App Launcher, and then search for and select
Manager Console.
The Scheduling Console displays service territories on the left and hourly time slots
across the top. Service appointments appear as blocks on each resource's timeline
row.
Perform any of these tasks in the Scheduling Console.
To expand or collapse a territory, click the territory name.
To navigate to a different date, click Today,
Next Day, or Previous Day, or select a
date from the date picker.
To search for a resource, enter a name in the search. To clear the results,
click Clear.
To view appointment details, click an appointment block on the timeline.
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