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Agentforce Field Service and Operations
Keyboard Shortcuts in the Scheduling Console

Keyboard Shortcuts in the Scheduling Console

Use keyboard shortcuts to navigate the Gantt, switch views, and act on service appointments faster in the Scheduling Console.

Required Editions

Available in: Lightning Experience
The Field Service core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions.

Package icon This is a Field Service managed package feature.

To see the full list of keyboard shortcuts while working in the Scheduling Console, go to Settings > Keyboard Shortcuts.

Global & Navigation

Action Description Keyboard Shortcut
Move view back or forward 1 day Moves the Gantt view back or forward by one day. [or]
Jump to today Returns the Gantt view to the current date. T
Navigate within a focused area Moves focus between elements within the active area. ← → ↑ ↓
Close or deselect a panel, popover, or window Closes an open panel, popover, or window, or clears the current selection. Esc

View Switching

Action Description Keyboard Shortcut
View 1 day Sets the Gantt resolution to 1 day. 1
View 2 days Sets the Gantt resolution to 2 days. 2
View 3 days Sets the Gantt resolution to 3 days. 3
View 1 week Sets the Gantt resolution to 1 week. 7
View 2 weeks Sets the Gantt resolution to 2 weeks. 8
View 3 weeks Sets the Gantt resolution to 3 weeks. 9
View 1 month Sets the Gantt resolution to 1 month. Shift + 1
View 2 months Sets the Gantt resolution to 2 months. Shift + 2
View 3 months Sets the Gantt resolution to 3 months. Shift + 3
View 4 months Sets the Gantt resolution to 4 months. Shift + 4
View 5 months Sets the Gantt resolution to 5 months. Shift + 5
View 6 months Sets the Gantt resolution to 6 months. Shift + 6

Service Appointment Actions

These shortcuts are available when a service appointment is selected.

Action Description Keyboard Shortcut
Open Service Appointment record Opens the selected service appointment record. S
Open Work Order or Work Order Line Item record Opens the parent work order or work order line item record. W
Show on Gantt Highlights the selected service appointment on the Gantt. G
Switch active Service Appointment on Gantt or Service Appointment list On the Gantt, adds or removes the active service appointment from the selection. On the service appointment list, selects or clears the checkbox on the focused row. Space
Open Service Appointment popover Opens the popover for the selected service appointment. Enter
 
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