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            Standard Email Templates

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            Standard Email Templates

            Workforce Scheduling includes these classic email templates. To view or edit them, from Setup, in the Quick Find box, enter Classic Email Templates, and then select Classic Email Templates.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions
            Template Sent When
            Scheduled Service Appointment Confirmation Email A service appointment is scheduled.
            Rescheduled Service Appointment Confirmation Email A service appointment is rescheduled.
            Canceled Service Appointment Confirmation Email A service appointment is canceled.
            Group Service Appointments Enrollment Confirmation Email An attendee is enrolled in a group service appointment.
             
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