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            Delete Employee Goals Action

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            Delete Employee Goals Action

            Employees and managers use this action to remove performance goals that are no longer relevant or were created in error.

            Required Editions

            View supported editions.
            User Permissions Needed  
            To build and manage Service Agents:

            Manage Agentforce Service Agents AND Manage AI Agents

            OR

            Customize Application

            Action Details

            To use this action, customize it according to your business’s security standards. We recommend configuring your agent to confirm the requester's identity before completing this action on their behalf. See Maintain Trust with Agentforce Actions.

            This action initiates the secure creation of a case and moves the conversation from the AI agent to HR or Legal specialists using the Escalate Confidential Complaint flow.

            API Name DeleteEmployeeGoals
            Action Type Standard
            Reference Action Type Flow
            Reference Action Delete Employee Goals
            Inputs Goal ID
            Outputs Status Message, Response Code
            Does this action execute one or more prompt templates? No

            Examples of Utterances that Trigger This Action

            • "Delete the draft goal I made by mistake."
            • "Remove this objective, it is no longer relevant to my role."
            • "Cancel my previous performance target."
             
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            Salesforce Help | Article