Upcoming Mandatory Changes to Public Key Infrastructure (PKI)

Salesforce Enforces New Security Requirements in Summer 2026

Service

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Service

Get Employee Goals Action

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Get Employee Goals Action

Employees and managers use this action to retrieve and view current performance goals.

Required Editions

View supported editions.

User Permissions Needed
To build and manage Service Agents:	Manage Agentforce Service Agents AND Manage AI Agents OR Customize Application

User Permissions Needed

To build and manage Service Agents:

Manage Agentforce Service Agents AND Manage AI Agents

Customize Application

Action Details

To use this action, customize it according to your business’s security standards. We recommend configuring your agent to confirm the requester's identity before completing this action on their behalf. See Maintain Trust with Agentforce Actions.

This action initiates the secure creation of a case and moves the conversation from the AI agent to HR or Legal specialists using the Escalate Confidential Complaint flow.

API Name	GetEmployeeGoals
Action Type	Standard
Reference Action Type	Flow
Reference Action	Get Employee Goals
Inputs	Employee ID
Outputs	Employee Goals List, Status Message, Response Code
Does this action execute one or more prompt templates?	No