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获取员工操作的未完成任务
从 HiBob 中检索当前用户的未处理任务列表。返回尚未完成的任务的详细信息,例如标题、描述、状态和到期日期。
从 HiBob 中检索当前用户的未处理任务列表。返回尚未完成的任务的详细信息,例如标题、描述、状态和到期日期。
| 查看支持版本。 |
| 所需用户权限 | |
|---|---|
| 要构建和管理服务客服人员: | 管理 Agentforce 服务客服人员和管理 AI 客服人员 或 自定义应用程序 |
要使用此操作,请根据业务的安全标准进行自定义。我们建议配置客服人员,以在代表请求者完成此操作前确认请求者的身份。请参阅通过 Agentforce 行动保持信任。
| API 名称 | GetOpenTasksForEmployee |
| 操作类型 | 标准 |
| 引用操作类型 | 流程 |
| 参考操作 | 获取员工的未完成任务 |
| 输入 | 任务状态 |
| 输出 | 任务输出,状态 |
| 此操作是否执行一个或多个提示模板? | 否 |

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