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Service
Mark Task As Complete Action

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Mark Task As Complete Action

Marks an employee task as complete in HiBob and creates a case to track the request.

Required Editions

View supported editions.
User Permissions Needed  
To build and manage Service Agents:

Manage Agentforce Service Agents AND Manage AI Agents

OR

Customize Application

Action Details

To use this action, customize it according to your business’s security standards. We recommend configuring your agent to confirm the requester's identity before completing this action on their behalf. See Maintain Trust with Agentforce Actions.

API Name MarkTaskAsComplete
Action Type Standard
Reference Action Type Flow
Reference Action Mark Task As Complete
Inputs Task ID, Service Definition ID
Outputs Status, Case Number
Does this action execute one or more prompt templates? No

Examples of Utterances that Trigger This Action

  • "Mark my onboarding task as done."
  • "I've finished that task. Close it out."
  • "Complete the task for me."
 
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