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            Migrate from Work.com to HR Service (For UEL Users)

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            Migrate from Work.com to HR Service (For UEL Users)

            HR Service is a comprehensive redesign of Work.com. Migrating from Work.com to HR Service involves data migration from the Work.com data model to the HR Service data model. The migration retains the PUL-to-PUL user mapping. PUL (Platform User License) users are not migrated to UEL (Unified Employee License) users.

            Required Editions

            View supported editions.
            • Migration FAQs
              Review common questions about migrating from Work.com to HR Service, including feature parity, licensing, phased rollout support, and data model behavior.
            • Migration Prerequisites
              Follow these steps to add a custom field on the Account object.
            • Migrate to HR Service
              Set up licenses, permissions, and migration tooling to migrate Work.com employee data to HR Service.
            • Post Migration Checks
              Platform User License (PUL) users and UEL users have different sharing behavior. Without the right controls, PUL users might edit cases they do not own or view internal case comments. Review the settings below to prevent unintended access. While validation is optional, we recommend completing these steps to ensure all features function as expected after the migration.
             
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