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Migrate to HR Service
Set up licenses, permissions, and migration tooling to migrate Work.com employee data to HR Service.
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Enable required licenses and permission sets:
- Enable Data Cloud addon license: GenieDataPlatformStarter.
- Add these licenses: SvcCloudEmpHubEmpUsrAddOn, UnifiedEmployeeAddOn, SvcCloudEmpHubHrStdAddOn.
- Assign the Employee Hub Unified Employee User permission set to all your work.com Employee users.
- Add the EmployeeManagement permission set license to the Admin user.
- From Setup, in the Quick Find box, enter Permission Sets, and then select Permission Sets.
- Select the Data Cloud Salesforce Connector permission set.
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Set Field Level Security for the Employee Object:
- From Setup, go to the Object Manager tab.
- From the list of objects, select Employee.
- From the left pane, select Fields & Relationships.
- Select the EmployeeNumber field.
- Click Set Field Level Security.
- Select Visible for Analytics Cloud Integration User, then click Save.
- Repeat steps d through f for these fields: EmployeeStatus, StatusAsOf, WorkerType.
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Set up the data processing engine:
- From Setup, in the Quick Find box, enter Data Processing Engine and then select Data Processing Engine.
- Select Migrate Work.com Employees to HR Service. You can edit this template to add and remove fields in the Person Account or Employee2 records.
- From the Save dropdown, select Save As.
- Enter the template name and description, then save your changes.
- Activate the data processing engine (DPE). You can edit this DPE to add or remove fields. Read more about how DPE works at Data Processing Engine.
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Install the flow from the template:
- From Setup, in the Quick Find box, enter Flows and then under Process Automation, select Flows.
- On the Flows page, click New Flow.
- In the New Automation window, Under Frequently Used, click View All Automations.
- Search for and select the Migrate Work.com Employees to HR Service template.
- Enter the flow label, API name, and the DPE API name created in step 3.d, then click Next.
- Provide an app name, then click Create.
- From Setup, in the Quick Find box, enter Flows and then under Process Automation, select Flows.
- From the list of flows, open the flow you created at step 9.c.
- Run the flow. This action starts the migration process. The DPE creates a data stream named Employee_Home.
- From Data Streams, select Employee_Home.
- Click Refresh Now, select Full Refresh, and then click Refresh Now.
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Monitor and troubleshoot migration:
- From Setup, in the Quick Find box, enter Monitor Workflow Services and then under Workflow Services, select Monitor Workflow Services.
- Select the DPE running instance. The Tasks tab shows the jobs and the Failed Writeback Records tab shows any failures.

