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Une fois les e-mails de diffusion activés, créez ou gérez vos vues de liste de contacts (facultatif) et accordez aux utilisateurs l'accès aux Communications de diffusion. Lorsque vos utilisateurs créent un e-mail de diffusion, ils peuvent l'envoyer à une vue de liste de contacts prédéterminée ou aux contacts de requête ou de produit associés à l'incident.
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