Implementer agenterne IT-servicemedarbejder og fuldfører til medarbejderportalen, Slack og Microsoft Teams. Optimer agentydeevne og opgaveløsning ved at oprette et dataunderlag, der inkluderer Knowledge, SLA-data og udbredelsesdata.
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Tilgængelig i: Lightning Experience
Tilgængelig i: Enterprise og Unlimited Edition med Agentforce IT Service.
Brugertilladelser påkrævet
Hvis du vil aktivere Agentforce:
Administrer AI-agenter OG de krævede tilladelser for din agenttype
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