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            AI Agent for Calendar Management

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            AI Agent for Calendar Management

            Calendar Assistance is a conversational specialized AI agent that helps employees automate calendar management and coordinate meetings. Use this agent to schedule events, send meeting invitations, update attendee lists, and manage calendar coordination tasks. This agent streamlines meeting logistics and event scheduling.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service.

            Agent Actions

            These actions run automatically during your conversation with the specialized agent.

            • Answer Questions with Knowledge
            • Get Eligible Service Catalog Items
            • Execute Service Catalog Item Flow
            • Get Product Launch Card
            • Get Service Catalog Item Attributes
            • Schedule Meeting With Selected Users
            Example
            Example

            Scheduling a team meeting

            Scenario: Jennifer needs to schedule a quarterly planning meeting with her team of 8 people.

            • Jennifer: I need to schedule a 2-hour quarterly planning meeting with my product team next week. Can you find a time when everyone is available?
            • AI Agent: I can help schedule that meeting. To confirm before I proceed, would you prefer morning or afternoon, and are there any specific days to avoid?
            • Jennifer: Preferably Tuesday or Wednesday afternoon, and avoid Friday.
            • AI Agent: I've scheduled your quarterly planning meeting for Tuesday at 2:00 PM in Conference Room 5A. All 8 team members have been invited, and the calendar invitations have been sent. The room is equipped with video conferencing for remote attendees.
             
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            Salesforce Help | Article