Monitorare le prestazioni, identificare le tendenze e prendere decisioni basate sui dati con i cruscotti digitali Agentforce IT Service Analytics. Questi cruscotti digitali basati su Tableau offrono ai leader IT e ai team di assistenza i dati necessari per un miglioramento continuo.
Versioni (Edition) richieste
Disponibile nelle versioni: Lightning Experience
Disponibile in: Unlimited Edition e Developer Edition con Agentforce IT Service e Data 360
Cruscotti digitali Agentforce IT Service Analytics Con l'app Agentforce IT Service Intelligence è possibile ottenere informazioni preziose e migliorare il processo decisionale dei leader e dei team IT. Accedere ai cruscotti digitali, ad esempio incidente, modifica, Knowledge e così via, per gestire i principali casi d'uso di Agentforce IT Service Analytics. Migliorare le operazioni IT complessive e l'efficienza sfruttando soluzioni di analisi complete.
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