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            Analytics for Agentforce IT Service

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            Analytics for Agentforce IT Service

            Monitor performance, identify trends, and make data-driven decisions with Agentforce IT Service Analytics Dashboards. These Tableau-powered dashboards give your IT leaders and service teams the data they need for continuous improvement.

            Required Editions

            Available in: Lightning Experience
            Available in: Unlimited and Developer Editions with Agentforce IT Service and Data 360
            • Set Up Agentforce IT Service Analytics Dashboards
              Set up Agentforce IT Service Analytics Dashboards to visualize IT service performance metrics.
            • Agentforce IT Service Analytics Dashboards
              Gain valuable insights and enhance decision-making for your IT leaders and teams with the Agentforce IT Service Intelligence app. Access the dashboards, such as incident, change, knowledge, and so on, to address key Agentforce IT Service Analytics use cases. Improve overall IT operations and efficiency by leveraging comprehensive analytics solutions.
             
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            Salesforce Help | Article