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资产和配置项目字段同步
字段级同步会无缝调整 IT 硬件资产管理和配置管理数据库 (CMDB) 记录。双向事件驱动的同步解决数据冲突,翻译值,并停止无限更新循环。此框架可确保 IT 履行者始终找到准确的库存详细信息。

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字段级同步会无缝调整 IT 硬件资产管理和配置管理数据库 (CMDB) 记录。双向事件驱动的同步解决数据冲突,翻译值,并停止无限更新循环。此框架可确保 IT 履行者始终找到准确的库存详细信息。
| 适用于:Lightning Experience |
| 适用于:Agentforce IT服务的Enterprise、Performance和Unlimited Edition。 |
映射的字段使硬件资产和链接的配置项目 (CI) 之间的关键数据点保持一致。此自动框架会跨系统同步状态、所有者或位置等属性。
要管理此数据流,请配置这些层:
为每个映射的字段指定一个小写的真实来源,以保持数据完整性。真相的来源决定了权威系统,决定了更新方向。
权威分配通常遵循以下类别:
如果您在非权威系统中修改值,同步引擎会覆盖更改。此覆盖会保持与指定真相来源的绝对一致。

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