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Automatically fulfill routine hardware requests by enabling autonomous sourcing. When active, the Sourcing Agent evaluates nearby inventory to generate fulfillment orders and product transfers in the background, eliminating manual intake review.
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service. |
| User Permissions Needed | |
|---|---|
| IT Fulfiller: | Hardware Asset Management, AND Read and Write on Service Requests |
| Inventory Manager: | Hardware Asset Management, AND Read and Write on Fulfillment Orders |
Turn on the org-level preference to allow the Sourcing Agent to auto-create fulfillment orders without manual user review.
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