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Asset Eligibility Framework

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Asset Eligibility Framework

Protect subscription tracking and multi-domain data integrity by enforcing hardware validation across your asset clouds. Tag active records by using the IsItHardwareAsset field to prevent background processes from impacting non-IT asset classes. Turn on global enforcement only after auditing your data, as batch failures automatically block lifecycle operations across sourcing, reclamation, disposal, and depreciation.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service.
  • Asset Eligibility Framework
    Review the central Asset Eligibility Framework before turning on hardware validation. This framework protects subscription tracking and multi-domain data integrity. It provides isolation between co-existing asset clouds to prevent automated operations from affecting non-IT asset classes.
  • Asset Eligibility Enforcement Workflow Impacts
    Review system behaviors across automated processes when assets lack the mandatory IT hardware indicator (IsItHardwareAsset = TRUE). Validation enforcement blocks active asset records that lack hardware tags. This process prevents downstream data corruption and transaction failures across integrated lifecycle services.
 
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