Loading
Indhold
Filtre (0)Tilføj
Vælg filtre

          Ingen resultater
          Ingen resultater
          Her er nogle søgetips

          Kontroller stavemåden for dine søgeord.
          Brug mere generelle søgeudtryk.
          Vælg færre filtre for at gøre søgningen bredere.

            Søg efter alle i Hjælp til Salesforce
            Søg efter alle i Hjælp til Salesforce
            IT Hardware Asset Management Prerequisites

            You are here:

            1. Salesforce Help
            2. Docs
            3. Agentforce IT Service

            IT Hardware Asset Management Prerequisites

            Complete these requirements before you manage internal IT asset lifecycles.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service.
            Requirement Description
            Agentforce IT Service Turn on Agentforce IT Service before you turn on Hardware Asset Management (HAM). HAM relies on Agentforce IT Service features such as service requests, advanced approvals, and notification builders.
            Dependent IT Asset Management (ITAM) Add-Ons To see the Hardware Asset Management section in Setup, turn on Inventory Management, Inventory Count, Inventory Replenishment, and Data Cloud.
            Batch Management Permissions Assign the Batch Management User permission to users who run bulk actions such as reclaims, refreshes, and disposals. You also need access to the Monitor Workflow Services setup page to track asynchronous jobs.
            Configuration Management Database (CMDB) and Service Graph Turn on CMDB and Service Graph, and make sure that you have the ItSrvcCmdb platform license to use bidirectional Asset-to-CI synchronization.

            See Also

             
            Indlæser
            Salesforce Help | Article