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            Manage Hardware Asset Lifecycles and Inventory

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            3. Agentforce IT Service

            Manage Hardware Asset Lifecycles and Inventory

            Streamline hardware operations to reduce shipping costs and ensure accurate billing. Use the Agentforce Sourcing Agent to improve inventory utilization and automate high-volume lifecycle transitions with custom batch jobs. To monitor capacity and daily usage trends, track managed hardware assets against purchased entitlements.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service.
            • Sourcing Agent
              Fulfill hardware requests efficiently and optimize stock utilization with the Sourcing Agent. This AI agent autonomously identifies the ideal fulfillment path for approved requests. This process reduces shipping costs and improves resource allocation.
             
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            Salesforce Help | Article