Leer hoe Service Level Agreements (SLA's) mijlpalen voor hardwareretour bijhouden en escaleren gedurende de levenscyclus van activa. Bekijk aanbevolen werkwijzen voor het integreren van HR-eventtriggers en het taggen van bulkverzoeken voor het bijhouden van campagnes.
| Beschikbaar in: Lightning Experience |
| Beschikbaar in: Enterprise, Performance en Unlimited Edition met Agentforce IT Service. |
Service Level Agreements (SLA's) bewaken de belangrijkste fasen van de levenscyclus van activa:
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