Anmod om interne it-enheder som bærbare computere, skærme eller telefoner gennem selvbetjeningsportalen. Denne proces genererer automatisk en serviceanmodningsregistrering, så it-fuldførelsesteamet kan behandle og distribuere din enhed.
EditionsHeading
Tilgængelig i: Lightning Experience
Tilgængelig i: Enterprise, Performance og Unlimited Edition med Agentforce IT Service.
Før du anmoder om ny hardware, skal du sørge for, at din organisation opfylder disse krav:
Aktiver Hardware Asset Management og Agentforce Studio.
Klargør og tildel licensen AI-funktioner for medarbejderportal Føj til til din konto.
Brugertilladelser påkrævet
Hvis du vil have adgang til portalen og rejse anmodninger
Tilladelsessættet ITAM for Community-brugere, tilladelsessættet ITAM UEL, tilladelsessættet Agentforce-medarbejderportalbruger, brugertilladelsen Brug AI i medarbejderportal
Åbn Unified Service Catalog fra Agentforce-medarbejderportalen.
Vælg Nye hardwareanmodninger.
Vælg den type hardware, der skal bestilles, f.eks. Anmod om ny bærbar computer.
Angiv forsendelsesdetaljer og hardware-specifikationer.
Vælg Indsend.
Spor statussen for din anmodning i realtid på siden Mine billetter.
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