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Angiv løsningsmål, strømlin hardwarebrug, og administrer tidsfrister for tilbagekaldelse af aktiv med politikker for serviceniveauaftale for returordre (SLA).
| Tilgængelig i: Lightning Experience |
| Tilgængelig i: Enterprise, Performance og Unlimited Edition med Agentforce IT Service. |
Opret tydelige svarmål, og tildel regler baseret på registreringsstatus ved at oprette returordre-SLA-politikker.
Definer kriterier for anvendelse af svarmål, og automatiser SLA-tildeling baseret på registreringsfeltværdier.
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