Angi løsningsmål, effektiviser inntak av maskinvare og behandle tidsfrister for gjenvinning av aktiva med policyer for tjenestenivåavtale (SLA) for returbestilling.
| Tilgjengelig i Lightning Experience |
| Tilgjengelig i Enterprise, Performance og Unlimited Edition med Agentforce IT Service. |
Opprett tydelige svarmål og tildel regler basert på poststatus ved å opprette SLA-policyer for returbestillinger.
Definer kriterier for bruk av svarmål og automatiser SLA-tildeling basert på postfeltverdier.
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