breadcrumbDescription
Opret SLA-politikker (serviceniveauaftale) og arbejdsflows for advisering med flere kanaler for at spore løsningsmål og holde it-repræsentanter opdateret om vigtige milepælsbegivenheder.
| Tilgængelig i: Lightning Experience |
| Tilgængelig i: Enterprise, Performance og Unlimited Edition med Agentforce IT Service. |
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