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Richten Sie Service Level Agreement-Richtlinien und Workflows für Benachrichtigungen mit mehreren Kanälen ein, um Lösungsziele zu verfolgen und IT-Mitarbeiter über wichtige Meilensteinereignisse auf dem Laufenden zu halten.
| Verfügbarkeit: Lightning Experience |
| Verfügbarkeit: Enterprise, Performance und Unlimited Edition mit Agentforce IT Service. |
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