詳細情報:
SLA ポリシーと IT 通知の設定
サービスレベル契約 (SLA) ポリシーとマルチチャネル通知ワークフローを確立して、解決目標を追跡し、IT 担当者が重要なマイルストーンイベントに関する最新情報を常に把握できるようにします。
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