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SLA 정책 및 IT 알림 설정
서비스 수준 계약(SLA) 정책 및 다중 채널 알림 워크플로를 수립하여 해결 목표를 추적하고 IT 담당자에게 중요 중대 사건 이벤트에 대한 최신 정보를 제공합니다.
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