Standaardserviceprocessjablonen en de bijbehorende stroomsjablonen zijn alleen beschikbaar in het Engels.
Vereiste editions
Beschikbaar in: Lightning Experience
Beschikbaar in: Enterprise, Performance en Unlimited Edition met Agentforce IT Service.
Beperkingen voor de naamgeving van serviceprocessen
Stroomelementlabels, API-namen, beschrijvingen en handmatig gemaakte variabelennamen ondersteunen geen lokalisatie. Vanwege beperkingen voor metagegevens hebt u alleen in het Engels toegang tot deze standaardsjablonen voor IT Service Management:
Nieuw hardwareverzoek
Terugvorderen
Vernieuwen
Verloren apparaat
Hardwareprobleem
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