You are here:
Change Advisory Board for IT Services
A change advisory board (CAB) reviews and evaluates change requests before implementation.
Use CAB to centralize and manage change approvals by bringing stakeholders, schedules, and decisions into a single workflow. Change Advisory Boards reduce approval delays, improve accountability, and provide a complete audit trail for every change request.
A CAB brings together roles and records to manage change approvals.
| CAB Element | Purpose |
|---|---|
| Change owner | Creates change requests for CAB review. |
| CAB manager | Defines CABs, schedules meetings, and manages approvals. |
| CAB definition | Stores CAB configuration details, including CAB manager, active status, associated meetings, and related change requests. |
| CAB meeting | Stores meeting details such as meeting status, start and end date, agenda, notes, and related change requests. |
| CAB request | Tracks CAB review and meeting assignment information for a change request. |
| CAB meeting review process | Supports review discussions, risk assessment, impact evaluation, and approval recommendations during CAB meetings. |
| CAB approval process | Starts automatically when a change request is assigned to a CAB meeting. |
| IT Service Calendar | Displays scheduled CAB meetings alongside other service events. |
| Notifications | Keep stakeholders informed of meeting updates and approval actions, and admins can configure them using event-based or Service Level Agreement (SLA)-based approaches. |
- Change Advisory Board Permissions for IT Services
Assign permission sets to users based on their CAB roles and responsibilities. - Configure Change Advisory Board for IT Services
Turn on the required settings for the Change Advisory Board (CAB) to manage change approvals effectively.
Løste denne artikel dit problem?
Giv os besked, så vi kan forbedre os!
