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適用於 IT 服務的變更要求顯示面板
「IT 服務的變更要求顯示面板」提供全系統所有變更要求的可採取動作洞察。顯示面板可讓變更管理員監視未結束和已結束的變更、追蹤由變更觸發的事件、檢閱平均處理時間,以及分析變更類型和成果。

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「IT 服務的變更要求顯示面板」提供全系統所有變更要求的可採取動作洞察。顯示面板可讓變更管理員監視未結束和已結束的變更、追蹤由變更觸發的事件、檢閱平均處理時間,以及分析變更類型和成果。
| 提供版本:Lightning Experience |
| 提供版本:具備 Agentforce IT Service 的 Enterprise、Performance 及 Unlimited Edition。 |
此外,顯示面板包含互動式小工具和清單檢視,顯示每個種類下的變更要求。您可以自訂這些報告以符合您的特定組織需求。如需自訂指引,請參閱 顯示面板。
顯示面板會回答這些問題。
變更要求概觀
變更要求細目
依狀態變更要求

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