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配置管理数据库和发现
使用 Salesforce 配置管理数据库 (CMDB) 统一和管理您的 IT 环境。跨系统、设备和服务集中配置项目数据,为资产管理创建单一的真实来源。使用 CMDB 可视化依赖性,评估服务影响,跟踪变更,并推动更快、更明智的 IT 决策。使用 Discovery 在整个企业中自动检测和跟踪 IT 资产。通过在 Discovery 中使用无客服人员和基于客服人员的扫描,减少手动工作,提高准确性并加快操作。

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使用 Salesforce 配置管理数据库 (CMDB) 统一和管理您的 IT 环境。跨系统、设备和服务集中配置项目数据,为资产管理创建单一的真实来源。使用 CMDB 可视化依赖性,评估服务影响,跟踪变更,并推动更快、更明智的 IT 决策。使用 Discovery 在整个企业中自动检测和跟踪 IT 资产。通过在 Discovery 中使用无客服人员和基于客服人员的扫描,减少手动工作,提高准确性并加快操作。
| 适用于:Lightning Experience |
| 适用于:Agentforce IT服务的Enterprise、Performance和Unlimited Edition。 |

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