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            Edit a Configuration Item Type

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            3. Agentforce IT Service

            Edit a Configuration Item Type

            Update a configuration item (CI) type when you need to revise metadata, improve type classification, or modify relationship settings. Keeping CI types up-to-date helps teams maintain accuracy, support data integrity, and adapt to evolving asset structures.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service that have CMDB and Service Graph enabled.
            User Permissions Needed
            To edit configuration item types: IT Service Configuration Item Type Manager
            1. From the App Launcher, find and select CMDB and Service Graph.
            2. In the navigation panel, select Administration, and then select CMDB.
            3. Click CI Type Manager.
            4. In the Configuration Item Type Manager list, select the CI type to update.
            5. On the record page, click Edit, and make your changes.
            6. Click Save.
             
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            Salesforce Help | Article