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Agentforce IT 服务数据模型对象
作为统一软件包的一部分访问数据模型对象(DMO),当您启用 Agentforce IT 服务和 Data 360 时,该软件包会自动安装在您的组织中。虽然一些数据模型对象仅在组织中启用 Agentforce IT 服务时可用,但统一软件包中的其他对象也可用于对 IT 服务业务的支持、Knowledge 和运营信息进行建模。

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作为统一软件包的一部分访问数据模型对象(DMO),当您启用 Agentforce IT 服务和 Data 360 时,该软件包会自动安装在您的组织中。虽然一些数据模型对象仅在组织中启用 Agentforce IT 服务时可用,但统一软件包中的其他对象也可用于对 IT 服务业务的支持、Knowledge 和运营信息进行建模。
| 适用于:Lightning Experience |
| 适用于:Agentforce IT服务的Enterprise、Performance和Unlimited Edition。 |
要了解有关 DMO 的更多信息,请参见数据模型对象。转到 Data Cloud 中的数据模型选项卡,以查看作为统一软件包的一部分有权访问的所有对象。

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