Richten Sie Data 360 für Ihr IT-Service-Unternehmen ein und konfigurieren Sie Einstellungen, mit denen Benutzer das IT-Service-Daten-Kit verwenden können.
Erforderliche Editionen
Verfügbarkeit: Lightning Experience
Verfügbarkeit: Unlimited und Developer Edition mit Agentforce IT Service und Data 360
Erforderliche Benutzerberechtigungen
Verwenden von Data 360 für Agentforce IT Service:
Salesforce-Organisation: Systemadministrator
UND
Data 360-Organisation: Data Cloud-Administrator
Überprüfen Sie alle in der Salesforce Data 360-Dokumentation genannten Schritte und führen Sie sie aus.
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