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Explore the Benefits of Discovery
Explore the key benefits of each discovery component to automate asset identification, reduce manual effort, and keep CMDB data current.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service that have Discovery enabled. |
| Feature Area | What It Enables | How It Helps Your Team |
|---|---|---|
| Discovery Application | Secure and scalable network scanning using native protocols | Enables agentless discovery of servers, devices, and applications without installing software on endpoints |
| Discovery Agent | Data collection from devices outside the corporate network | Extends visibility to laptops and remote endpoints that agentless scans can’t reach |
| Scan Jobs | Scheduled or on-demand scans across selected targets | Automates recurring discovery runs and ensures timely updates of infrastructure data |
| Discovery Results | Detailed outcomes of scans, including success and error metrics | Provides visibility into asset coverage, discovery success rate, and areas needing attention |
| Process Jobs | Background processing for discovered processes | Enhances data accuracy by correlating discovered processes with related assets and maintaining relevant dependency mappings |
| Agentless Scanning | Discovery using native protocols like WMI, SSH, and SNMP | Accelerates setup and reduces maintenance overhead by avoiding endpoint installations |
| Agent-Based Scanning | Discovery using lightweight agents installed on devices | Enables continuous asset monitoring for laptops, desktops, and endpoint devices that aren’t always connected to the corporate network |
| Dashboard | Prebuilt visual summaries of discovery performance and trends | Helps monitor scan health, analyze discovery efficiency, and demonstrate audit compliance |
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