Предложите сотрудникам способ связи с агентом Agentforce с портала самообслуживания для получения немедленной помощи. Используйте автоматизацию Salesforce Go для ускорения процесса настройки встроенной службы сообщений расширенного чата. Потом выполните оставшиеся действия вручную для развертывания канала службы сообщений на портале сотрудников.
Требуемые версии
Доступно в версиях: Lightning Experience
Доступно в версиях: Enterprise, Performance и Unlimited Edition с Agentforce IT Service.
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