Kontrollpaneler for hendelsesbehandling for IT-tjenester
Få handlingsorienterte, rollebaserte analyser for å spore og behandle hendelsesprosessen mer effektivt. Kontrollpanelet for hendelsesbehandling gir en oversikt på høyere nivå for overordnede, mens kontrollpanelet for hendelsesinnfrielse gir innfriere dataene de trenger for å behandle sitt tildelte arbeid og prioritere effektivt.
Nødvendige utgaver
Tilgjengelig i Lightning Experience
Tilgjengelig i Enterprise, Performance og Unlimited Edition med Agentforce IT Service.
Hendelsesfullføringskontrollpanel for IT-tjenester Ved å bruke kontrollpanelet Hendelsesfullførere kan hendelsesinnfriere spore tildelte hendelser, overvåke statusen til hendelsene og behandle løsningsaktiviteter.
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