Promover en hændelse til en større hændelse direkte fra hændelsesregistreringssiden.
EditionsHeading
Tilgængelig i: Lightning Experience
Tilgængelig i: Enterprise, Performance og Unlimited Edition med Agentforce IT Service.
Brugertilladelser påkrævet
Hvis du vil rykke større hændelser op:
Overordnet hændelsesmanager
Efter opsætning kan udpegede større hændelsesmanagers promovere hændelser, der har en vigtig forretningspåvirkning.
Åbn en hændelsesregistrering.
På hændelsesregistreringssiden skal du klikke på Ryk til større hændelse.
Systemet erklærer hændelsen som en større hændelse, og der vises et banner øverst på registreringen.
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