Promoter en hendelse til en større hendelse direkte fra Hendelse-postsiden.
Nødvendige utgaver
Tilgjengelig i Lightning Experience
Tilgjengelig i Enterprise, Performance og Unlimited Edition med Agentforce IT Service.
Nødvendig brukertillatelse
For å promotere viktige hendelser:
Hovedhendelsesleder
Etter oppsett kan utpekte hovedhendelsesledere promotere hendelser som har en kritisk forretningsinnvirkning.
Åpne en Hendelse-post.
Klikk på Promoter til hovedhendelse på hendelsespostsiden.
Systemet erklærer hendelsen som en hovedhendelse, og et banner vises øverst i posten.
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