设置对象设置，以自定义 Microsoft 团队中 Salesforce IT Service 和 Salesforce IT Desk 的用户体验。选择事件、问题、变更、个案和发布等对象。然后，使用记录类型及其关联的页面布局来控制每个用户组看到的特定字段。这些对象确保员工获得相关信息来请求帮助，而履行者获得解决问题所需的工具。
将事件、问题和变更请求等对象添加到 Salesforce IT 台，以便履行者解决问题并管理 IT 服务。
从“设置”中，在快速查找框中，输入团队并选择团队配置。
在“Microsoft 团队设置”页面上，转到“履行者中心”部分，然后单击+添加对象。
将对象选择为事件。
您也可以选择问题或更改请求。
选择记录类型。
将状态设置为有效。
单击保存。
如果需要，您可以编辑或删除配置。
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