Forudsætninger for opsætning af Microsoft Teams for it-tjenester
Før du opsætter Microsoft Teams for it-tjenester, skal du gennemse disse forudsætninger for at tilslutte din Salesforce-organisation og dit teams arbejdsområde.
EditionsHeading
Tilgængelig i: Lightning Experience
Tilgængelig i: Enterprise, Performance og Unlimited Edition med Agentforce IT Service.
Opret en registreringstype, og tildel et sidelayout til den specifikke registreringstype for objekterne. Se Opret registreringstyper (Opret registreringstyper). Opret f.eks. separate registreringstyper, og tildel sidelayouts for objekterne Hændelse og Sag, så medarbejdere kun ser relevante felter og handlinger.
Konfigurer et forenet katalog for at tillade medarbejdere at anmode om tjenester. Se Konfigurer forenet katalog.
Konfigurer elementskabeloner for servicekatalog for specifikke it-anvendelsessituationer. Se Opsæt anmodningsstyring for it-tjenester.
Løste denne artikel dit problem?
Giv os besked, så vi kan forbedre os!
Indlæser
Salesforce Help | Article
Cookie Consent Manager
Cookie Consent Manager
General Information
Required Cookies
Functional Cookies
Advertising Cookies
General Information
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
