Integrera inbäddade meddelanden på IT Services Portal
Integrera en komponent för inbäddade meddelanden i din Agentforce Employee-portal för att ge medarbetare konversationshjälp. Låt användare chatta direkt med Agentforce, vilket förbättrar support och serviceleverans.
Versioner som krävs
Tillgängliga i: Lightning Experience
Tillgängliga i: Enterprise, Performance och Unlimited Editions med Agentforce IT Service.
Konfigurera Utökad chatt med Salesforce Go och utför sedan alla manuella steg för att bädda in meddelandekanalen på din medarbetarportal. Se Lägg till meddelandetjänstkanal för IT-tjänster.
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