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在 IT 服務入口網頁上整合內嵌傳訊
將內嵌傳訊元件整合至 Agentforce 員工入口網頁,以提供對話協助給員工。允許使用者直接與 Agentforce 聊天,進而改善支援和服務提供。

使用較常見的搜尋字詞。
選取較少篩選條件以擴大您的搜尋。
將內嵌傳訊元件整合至 Agentforce 員工入口網頁,以提供對話協助給員工。允許使用者直接與 Agentforce 聊天,進而改善支援和服務提供。
| 提供版本:Lightning Experience |
| 提供版本:具備 Agentforce IT Service 的 Enterprise、Performance 及 Unlimited Edition。 |
使用 Salesforce Go 設定「增強型聊天」,然後完成所有手動步驟,以在員工入口網頁上內嵌傳訊管道。請參閱 新增 IT 服務的傳訊服務管道。

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