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Add a Language Selector to the Employee Services Portal

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Add a Language Selector to the Employee Services Portal

Your employees can view the Employee Services portal in the language they prefer. Add the Language Selector component so they can switch the portal's display language themselves. The interface language changes, but the data in your records stays in its original language.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service.
User Permissions Needed
To customize an Experience Builder site: Create and Setup Experiences
Note
Note The Language Selector component is available only on Employee Services portal sites that use the Agentforce Employee Center template.
  1. From Setup, in the Quick Find box, enter Sites, and then select All Sites under Digital Experiences.
  2. Next to your Employee Services portal site, click Builder to open the site in Experience Builder.
  3. In the Settings panel, select Languages, and then add and activate each language you want to offer.

    The Agentforce Employee Center template is an enhanced Lightning Web Runtime (LWR) site, so you can add only languages that are already enabled in your Salesforce org, up to 40. For each language, select Activate and show in the language selector. For the steps, see Add a Language to Your LWR Site.

  4. Open the page where you want employees to switch languages, such as the site header or the Home page.
  5. Click the Components icon to open the Components panel.
    For an overview of how the Pages menu, Components panel, and property editor work in Experience Builder, see Edit Pages and Components in Experience Builder in Salesforce Help.
  6. Drag the Language Selector component from the Components panel onto the page.
  7. Click Publish to make the Language Selector available to employees.

Employees can now choose their language from the Language Selector on the portal. Their selection changes only what the portal displays, such as labels, buttons, and navigation. This selection doesn't change the language of the data stored in your records.

 
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